symplr reviews

Dysfunctional Leadership: Management is by far the worst I have seen at any organization, pushing a "tryhard" culture without understanding business processes. Critical issues are ignored for months, even years. There's no clear strategic direction. Frequent layoffs and high turnover are rampant, leading to severe brain drain. The culture is toxic and passive-aggressive due to obvious failures. Painful bureaucracy, micromanagement over irrelevant details, and absent management on critical matters are the norm. Burnout is widespread, with management only considering increased headcount after teams are visibly drowning. Ineffective Processes & Tools. Projects are chaotic, and real upfront planning is lacking. Internal tools are abysmal, far worse than readily available alternatives, and customers frequently find symplr to be a difficult vendor. Pay is mediocre and erodes annually with relatively low "merit" raises contingent on hitting absurd, mostly top-down goals set halfway through the year. In at least one year, increases were canceled across the company. The much-hyped "platform" vision was pathetically underdelivered. Unqualified Personnel: Many individuals occupy roles for which they are neither qualified nor adequately trained, especially the foreign contractors hastily brought in to take over from the US layoffs.

Unlimited PTO comes with a lot of guilting and checking in during PTO. It's a typical aggressive sales org. Not horrible in comparison but not great either.