How does the salary as Customer Success Manager at Intercom compare with the base salary range for this job?

The average salary for Customer Success Manager is $146,915 per year (estimate) in US , which is 19% higher than the average Intercom salary of $123,501 per year (estimate) for this job.

Are Customer Success Manager professionals at Intercom in US satisfied with their compensation?

Intercom employees working as Customer Success Manager in US have attributed a compensation and benefits rating of 5 out of 5 stars, based on 3 ratings. This is 14% higher than the average of Customer Success Manager professionals at Intercom worldwide.

What is the salary trajectory of a Customer Success Manager?

The salary trajectory of a Customer Success Manager ranges between locations and employers. The salary starts at $124,345 per year (estimate) and goes up to $329,922 per year (estimate) for the highest level of seniority.

How much does a Customer Success Manager make at Intercom?

The estimated average salary for a Customer Success Manager at Intercom is $146,915 per year or $71 per hour, but some professionals have reported earning up to roughly $248,210 per year (90th percentile). The typical pay range is between $112,993 (25th percentile) and $195,014 (75th percentile) annually. This is based on 9 salaries submitted by Intercom Customer Success Manager professionals on Glassdoor, as of Jul 2026.

What is the typical salary for a Customer Success Manager per hour?

Customer Success Manager professionals typically earn between $54 and $94 per hour.

What is the typical salary for a Customer Success Manager per month?

Customer Success Manager professionals typically earn between $9,416 and $16,251 monthly.

What is the pay for job titles similar to Customer Success Manager at Intercom?

Customer Success Manager - with an estimated total pay of $95K - $161K/yr, Customer Success Manager (CSM) - with an estimated total pay of $104K - $177K/yr

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All Intercom salaries

Total salary range for Intercom Customer Success Manager

Total Pay

$95K

$161K_/yr

About our data

Last updated Apr 10, 20259 Salaries submitted

Pay breakdown

$124K

Median total pay

Base Pay

85%

$81K - $135K/yr

$105K/yrmedian

Bonus

15%

$14K - $26K/yr

$19K/yrmedian

Deep dive into Pay

Recent salaries shared by Customer Success Manager at Intercom

Job Title | Years of Experience

Base • Additional pay

Location

Date submitted

Job Title | Years of Experience

Location

Date submitted

Base • Additional pay

Customer Success Manager

1-3 years

$84K/yr

($84K • $0)

Chicago, IL

submitted on Jun 4, 2026

$84K/yr

$84K • $0

Customer Success Manager

4-6 years

$149K/yr

($149K • $0)

San Francisco, CA

submitted on Apr 5, 2026

$149K/yr

$149K • $0

Customer Success Manager

4-6 years

$121K/yr

($97K • $24K)

Chicago, IL

submitted on Jul 30, 2025

$121K/yr

$97K • $24K

Customer Success Manager

4-6 years

$105K/yr

($90K • $15K)

Chicago, IL

submitted on Jul 9, 2025

$105K/yr

$90K • $15K

Customer Success Manager

4-6 years

$170K/yr

($132K • $38K)

San Francisco, CA

submitted on Mar 18, 2025

$170K/yr

$132K • $38K

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Customer Success Manager

1-3 years

$97K - $113K/yr

San Francisco, CA

submitted on Jun 1, 2022

$97K - $113K/yr

Customer Success Manager

1-3 years

$81K - $95K/yr

Chicago, IL

submitted on Jan 21, 2022

$81K - $95K/yr

Customer Success Manager

4-6 years

$85K - $99K/yr

San Francisco, CA

submitted on Dec 7, 2021

$85K - $99K/yr

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Intercom

Total salary range for Intercom Customer Success Manager

About our data

Pay breakdown

$124K

Recent salaries shared by Customer Success Manager at Intercom

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Intercom pay FAQs

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Total salary range for Intercom Customer Success Manager

About our data

Pay breakdown

$124K

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