How does the salary as Customer Service Representative at Merck compare with the base salary range for this job?

The average salary for Customer Service Representative is $45,994 per year (estimate) in US , which is 24% lower than the average Merck salary of $60,326 per year (estimate) for this job.

Are Customer Service Representative professionals at Merck in US satisfied with their compensation?

Merck employees working as Customer Service Representative in US have attributed a compensation and benefits rating of 4.7 out of 5 stars, based on 7 ratings. This is 15% higher than the average of Customer Service Representative professionals at Merck worldwide.

What is the salary trajectory of a Customer Service Representative?

The salary trajectory of a Customer Service Representative ranges between locations and employers. The salary starts at $0 per year (estimate) and goes up to $0 per year (estimate) for the highest level of seniority.

How much does a Customer Service Representative make at Merck?

The estimated average salary for a Customer Service Representative at Merck is $45,994 per year or $22 per hour, but some professionals have reported earning up to roughly $66,982 per year (90th percentile). The typical pay range is between $38,033 (25th percentile) and $56,160 (75th percentile) annually. This is based on 18 salaries submitted by Merck Customer Service Representative professionals on Glassdoor, as of Jul 2026.

What is the typical salary for a Customer Service Representative per hour?

Customer Service Representative professionals typically earn between $18 and $27 per hour.

What is the typical salary for a Customer Service Representative per month?

Customer Service Representative professionals typically earn between $3,169 and $4,680 monthly.

What is the pay for job titles similar to Customer Service Representative at Merck?

Customer Service Representative - with an estimated total pay of $48K - $76K/yr, Senior Customer Service Representative - with an estimated total pay of $60K - $87K/yr, Chronic Care Representative - with an estimated total pay of $60K - $104K/yr

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Merck

All Merck salaries

Total salary range for Merck Customer Service Representative

Total Pay

$48K

$76K_/yr

About our data

Last updated Apr 10, 202518 Salaries submitted

Pay breakdown

$60K

Median total pay

Base Pay

92%

$45K - $69K/yr

$55K/yrmedian

Bonus

$4K - $7K/yr

$5K/yrmedian

Deep dive into Pay

Recent salaries shared by Customer Service Representative at Merck

Job Title | Years of Experience

Base • Additional pay

Location

Date submitted

Job Title | Years of Experience

Location

Date submitted

Base • Additional pay

Customer Service Representative

4-6 years

$55K - $64K/yr

Philadelphia, PA

submitted on Aug 16, 2022

$55K - $64K/yr

Customer Service Representative

4-6 years

$60K - $70K/yr

Philadelphia, PA

submitted on Aug 16, 2022

$60K - $70K/yr

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Customer Service Representative

4-6 years

$83K - $96K/yr

Oklahoma City, OK

submitted on Dec 8, 2021

$83K - $96K/yr

Customer Service Representative

15+ years

$45K/yr

($45K • $0)

Henderson, NV

submitted on Jun 1, 2021

$45K/yr

$45K • $0

Viewing 11 - 14 of 14

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Merck pay FAQs

Merck pay & benefits Merck salaries Merck Customer Service Representative salaries

Merck

Total salary range for Merck Customer Service Representative

About our data

Pay breakdown

$60K

Recent salaries shared by Customer Service Representative at Merck

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Total salary range for Merck Customer Service Representative

About our data

Pay breakdown

$60K

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