Progressive Insurance employees working as Customer Service Agent in US have attributed a compensation and benefits rating of 4.5 out of 5 stars, based on 10 ratings. This is in line with the average of Customer Service Agent professionals at Progressive Insurance worldwide.
The salary trajectory of a Customer Service Agent ranges between locations and employers. The salary starts at $0 per year (estimate) and goes up to $0 per year (estimate) for the highest level of seniority.
The estimated average salary for a Customer Service Agent at Progressive Insurance is $48,979 per year or $24 per hour, but some professionals have reported earning up to roughly $77,675 per year (90th percentile). The typical pay range is between $38,655 (25th percentile) and $62,601 (75th percentile) annually. This is based on 22 salaries submitted by Progressive Insurance Customer Service Agent professionals on Glassdoor, as of Jul 2026.
Customer Service Agent professionals typically earn between $19 and $30 per hour.
Customer Service Agent professionals typically earn between $3,221 and $5,217 monthly.