TIAA employees working as Customer Resolution Manager in US have attributed a compensation and benefits rating of 5 out of 5 stars, based on 5 ratings. This is in line with the average of Customer Resolution Manager professionals at TIAA worldwide.
The salary trajectory of a Customer Resolution Manager ranges between locations and employers. The salary starts at $0 per year (estimate) and goes up to $0 per year (estimate) for the highest level of seniority.
The estimated average salary for a Customer Resolution Manager at TIAA is $75,673 per year or $36 per hour, but some professionals have reported earning up to roughly $125,853 per year (90th percentile). The typical pay range is between $58,377 (25th percentile) and $99,342 (75th percentile) annually. This is based on 15 salaries submitted by TIAA Customer Resolution Manager professionals on Glassdoor, as of Jul 2026.
Customer Resolution Manager professionals typically earn between $28 and $48 per hour.
Customer Resolution Manager professionals typically earn between $4,865 and $8,279 monthly.