How does the salary as Customer Service Representative at Upwork compare with the base salary range for this job?

The average salary for Customer Service Representative is $45,994 per year (estimate) in US , which is 19% higher than the average Upwork salary of $38,764 per year (estimate) for this job.

Are Customer Service Representative professionals at Upwork in US satisfied with their compensation?

Upwork employees working as Customer Service Representative in US have attributed a compensation and benefits rating of 4 out of 5 stars, based on 2 ratings. This is 20% lower than the average of Customer Service Representative professionals at Upwork worldwide.

What is the salary trajectory of a Customer Service Representative?

The salary trajectory of a Customer Service Representative ranges between locations and employers. The salary starts at $0 per year (estimate) and goes up to $0 per year (estimate) for the highest level of seniority.

How much does a Customer Service Representative make at Upwork?

The estimated average salary for a Customer Service Representative at Upwork is $45,994 per year or $22 per hour, but some professionals have reported earning up to roughly $66,972 per year (90th percentile). The typical pay range is between $38,036 (25th percentile) and $56,155 (75th percentile) annually. This is based on 15 salaries submitted by Upwork Customer Service Representative professionals on Glassdoor, as of Jul 2026.

What is the typical salary for a Customer Service Representative per hour?

Customer Service Representative professionals typically earn between $18 and $27 per hour.

What is the typical salary for a Customer Service Representative per month?

Customer Service Representative professionals typically earn between $3,170 and $4,680 monthly.

What is the pay for job titles similar to Customer Service Representative at Upwork?

Customer Service Representative - with an estimated total pay of $16 - $21/hr, Customer Service - with an estimated total pay of $17 - $25/hr, Customer Support - with an estimated total pay of $20 - $30/hr

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All Upwork salaries

Total salary range for Upwork Customer Service Representative Hourly Pay

Total Pay

$16

$21_/hr

About our data

Last updated Apr 10, 202515 Salaries submitted

Pay breakdown

$18

Median total pay

Base Pay

100%

$16 - $21/hr

$18/hrmedian

Deep dive into Pay

Recent salaries shared by Customer Service Representative at Upwork

Job Title | Years of Experience

Base • Additional pay

Location

Date submitted

Job Title | Years of Experience

Location

Date submitted

Base • Additional pay

Customer Service Representative

1-3 years

$8 - $9/hr

New York, NY

submitted on May 21, 2025

$8 - $9/hr

Customer Service Representative

4-6 years

$12 - $14/hr

San Francisco, CA

submitted on Aug 7, 2023

$12 - $14/hr

Customer Service Representative

1-3 years

$25/hr

($25 • $0)

New York, NY

submitted on Jun 1, 2023

$25/hr

$25 • $0

Customer Service Representative

7-9 years

$18/hr

($18 • $0)

Philadelphia, PA

submitted on Jun 1, 2023

$18/hr

$18 • $0

Customer Service Representative

7-9 years

$14 - $16/hr

Los Angeles, CA

submitted on Jan 28, 2023

$14 - $16/hr

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Customer Service Representative

10-14 years

$20 - $24/hr

Columbus, OH

submitted on Oct 12, 2022

$20 - $24/hr

Customer Service Representative

10-14 years

$13 - $15/hr

Tacoma, WA

submitted on Sep 24, 2022

$13 - $15/hr

Customer Service Representative

1-3 years

$14 - $16/hr

Fargo, ND

submitted on Sep 1, 2022

$14 - $16/hr

Customer Service Representative

4-6 years

$27 - $31/hr

Union City, CA

submitted on Sep 1, 2022

$27 - $31/hr

Customer Service Representative

1-3 years

$19 - $21/hr

Kansas City, MO

submitted on Aug 12, 2022

$19 - $21/hr

Viewing 1 - 10 of 14

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Total salary range for Upwork Customer Service Representative Hourly Pay

About our data

Pay breakdown

$18

Recent salaries shared by Customer Service Representative at Upwork

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Total salary range for Upwork Customer Service Representative Hourly Pay

About our data

Pay breakdown

$18

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Upwork pay FAQs