Ansira

5y

An article by our CEO Jay Dettling, first seen in Forbes - “This year has pushed us, as marketers, to move faster and innovate. It has also given us the opportunity to really lean in for our clients and become stronger partners than before to not only get through this time together but also shape the days ahead.”

Ansira

5y

Ansira AVP of Learning & Development Robb Farrell connected with Chief Learning Officer for the "Diversity Training Success Story," to highlight our recent micro-inequities training which challenged our managers to recognize their own biases to then make positive changes to their language and behaviors. The program is another step in our continued efforts to address diversity, equity, and inclusion within Ansira.

Ansira

5y

"Most enterprise companies do not yet have customer journey maps in place, but more than half are building them or plan to use them in the future." Read this MarketingProfs brief for more insights from our new Customer Journey Mapping research with Ascend2.

Ansira

5y

Customer journey mapping is an effective tool for identifying opportunities to deliver a better customer experience at scale. But how are enterprise-level companies implementing this process into their strategies? Check out this Convince & Convert article covering our latest customer journey mapping research with Ascend2.

Ansira

5y

Did you miss any of the excitement from Edge of the CX or just want to relive the experience? We’ve got you covered. Check out our recap page for all of the highlights including sessions, cameos, and resources.

Ansira

5y

"While it's a necessity for brands to talk about their own strengths and differentiators, there is no substitution for third-party endorsements to drive credibility." Read what our CEO Jay Dettling shared in Forbes Agency Council's recent article on building credibility for new businesses.

Ansira

5y

We are thrilled to be recognized in the recent Forrester report, Now Tech: Loyalty Marketing Q4, 2020. Ansira is named among Loyalty Service Providers, who offer loyalty-specific consulting to help companies conduct market research, develop their loyalty strategies, build and manage programs, measure performance, select execution partners, and offer operational support.

Ansira

5y

The holidays are here, and customer experience is at the top of our list when it comes to navigating the season and setting the stage for 2021. In her latest blog our AVP of Experience Strategy Melissa Pringle shares three ways to put customers in the driver seat to improve experiences this holiday season and beyond.

Ansira

5y

What is your go-to cocktail for the holidays? Our EVP of Ansira Digital and part-time mixologist Raj Choudhury shared during Edge of the CX what he'll be shaking up this Thanksgiving.

Ansira

5y

Edge of the CX was one for the books! On Tuesday, we gathered more than 200 CX enthusiasts for an incredible afternoon of virtual sessions, rapid fire insights, and discussions on all things customer experience.