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A Sunday drive home turned into a life-saving mission for Destiny Williams, patient care technician at St. Vincent Regional Hospital in Billings, Montana, who stumbled upon a fiery crash just seconds after it happened. Read more on Destiny's bravery and quick thinking on KTVQ below.
Acton family jumps into action after fatal Highway 3 crash
When Jen Wathen, RN, noticed something off with an infusion pump at South Sandy Clinic, she spoke up—and sparked a chain reaction that led to a major fix across multiple clinics. Discover how teamwork, curiosity, and the Always Safe principle helped protect patients and improve care across the system.
Safety Spotlight: pump the brakes
A new chapter begins at Intermountain Primary Children’s Hospital in Lehi, Utah with the opening of Sophie’s Place—a state-of-the-art music therapy room designed to uplift and heal young patients through the power of music. From jam sessions to studio recordings, this space honors the legacy of Sophie Barton and brings joy, creativity, and comfort to thousands.
Patients, Community Celebrate Opening of 'Sophie's Place' Music Therapy Room at Intermountain Primary Children's Hospital, Miller Family Campus in Lehi
Spreading Smiles, One Care Kit at a Time! In a touching effort to bring solace and warmth to children facing difficult circumstances, Intermountain Health caregivers proudly shared 75 Care Kits with Westminster Police Department Victim Services unit on Wednesday. The kits, which include a hand-stuffed Teddy bear, sheep or donkey, the animal’s birth certificate, and handwritten card, will be given to children who are impacted by crime. Discover how this simple act of kindness is creating brighter days for Colorado children in the article below.
Care Kits for Kids: Intermountain Health Gives Heartfelt Support in Westminster
A new clothing system in our neonatal intensive care units (NICUs) is saving time for nurses, making work easier, and keeping babies cozy. See how a team of nurses, laundry pros, and supply chain experts came together to make a difference for our tiniest patients.
Colorful onesies and swaddles bring cuddles instead of chaos
At our Billings West End Clinic in Montana, compassion and clinical excellence go hand in hand. The Gynecologic Oncology team isn’t just treating cancer—they’re building lasting bonds with patients and each other. Recently honored with dual L.O.V.E. Awards for their exceptional care and teamwork, this group is transforming what it means to heal. From heartfelt artwork gifted by patients to a map marked with fingerprints of lives touched across the region, their story is one of connection, resilience, and hope.
A team with heart: Billings GYN Oncology team builds strong bonds with patients and each other
From surviving an avalanche in Nepal to working as a physician on Denali, Colin Grissom, MD, has followed a path that reads more like an epic adventure than a traditional medical career — one shaped by a passion for wilderness and high-altitude medicine, forged through climbing, research, and encounters with inspiring healthcare professionals. Along the way, he’s formed lifelong bonds with fellow climbers, influenced a renowned author, and ultimately specialized in internal medicine, pulmonary, and critical care. Now, after 28 years at Intermountain Health, Dr. Grissom continues to drive best practices as senior medical director of the Acute and Ambulatory Medical Specialties Clinical Program and connects with caregivers in support of Intermountain’s mission.
Dr. Grissom's lifelong climb to elevating patient care
At Lutheran Hospital in Wheat Ridge, Colorado, the Transport Team is the quiet force behind the scenes, moving more than just patients. From managing oxygen tanks to offering comfort during vulnerable moments, this 50-person team keeps the hospital in motion 24/7. Led by Chantelle Cobourn, they’re launching healthcare careers, cutting emergency response times, and showing what compassion in motion really looks like. Read how this powerhouse team is transforming patient care from the ground up.
Meet the team who literally keeps Lutheran Hospital moving
At Good Samaritan Hospital in Lafayette, Colorado, Adam Bulter, MD holds several important roles. As the chief and medical director of surgery, a trauma and elective general surgeon, and a key member of the surgical critical care team, his impact is felt across the hospital. But one of his most heartwarming roles? Volunteering with his four-legged best friend, Asher. When he’s not scrubbing into the OR, you might find Dr. Bulter walking the halls with his fluffy sidekick. Asher is a 4-year-old Samoyed and a proud member of Good Samaritan’s Caring Canine Program. Together, Dr. Bulter and Asher offer a unique kind of therapy that touches hearts and lifts spirits. “Whenever he walks in the room, everybody just lights up,” Dr. Bulter said. “He brings a lot of joy and helps break up what can sometimes feel like a monotonous routine of being in a hospital.” Asher, a rescue from Tampa, Florida, is more than just a friendly, fluffy face—he’s a natural healer. With his calm presence, gentle demeanor, and irresistibly soft coat, Asher has a way of making people feel instantly at ease. Dr. Bulter and Asher’s story is a beautiful reminder that healing goes beyond medicine and clinical care. It’s about compassion, presence, and the simple joy of making someone’s day a little bit brighter.
Sit, stay, heal: Dr. Bulter and Asher's story of service
We graduate more than 1,000 nurse residents each year through our Nurse Residency program in our Idaho, Utah, and Nevada markets. Nevada caregiver Sarah Cunningham is one of those residents, but she didn't just graduate. She made history by becoming our first Nevada nurse to complete the Nurse Residency program. Sarah’s journey is one of grit, growth, and heart. Inspired by generations of nurses in her family, she turned passion into purpose, proving that with the right support and determination, anything is achievable.
Nevada caregiver marks milestone moment with Nurse Residency program