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Origin Energy is sharing innovation it built on Kraken with other utilities. Running on Kraken as its core utility operating system, Origin serves more than 4 million customers across Australia. Along the way, its teams have built powerful tools to solve real operational challenges at scale. Now, two of those solutions are coming to the Kraken Marketplace as accelerators: ✅ Sidekick Accelerator (https://lnkd.in/eFkaavF9) A customisable analytics layer for operational views tailored to utilities, supporting faster decisions and smoother operations. ✅ Compliance Portal Accelerator (https://lnkd.in/e8KftbsK) AI-powered compliance layer that keeps utilities aligned with evolving regulation. For utilities looking to accelerate transformation, that means less time reinventing the wheel and more time delivering value to customers. Innovation scales faster when it can be shared. And with the Kraken Marketplace, ideas that deliver results for one utility can help many more. Congratulations to the Origin team on bringing these accelerators to the Marketplace and helping move the industry forward. 🎉
Launching a new energy tariff usually takes months, multiple teams, and expensive specialist consultants. Every tariff change means navigating complex approval processes, relying on legacy systems, and paying significant costs just to bring a new product to market. It makes innovation slow, expensive, and difficult to scale. That's why we built Product Studio. Product Studio gives commercial and product teams a visual, self-serve workspace to create, manage and launch products and tariffs in minutes – not months. With Product Studio, you can: ⚡ Launch new products faster without waiting for specialist development queues or release windows 🧩 Manage complex pricing, eligibility and product rules without brittle spreadsheets or costly per-change requests ♻️ Create reusable templates so new ideas can be adapted across products, markets and channels, instead of starting from scratch 🚀 Empower commercial teams to experiment with innovative tariffs, including time-of-use products, while maintaining clear governance and reducing risk 🤝 Keep everyone aligned with a single source of truth – making it easier for product, marketing and operations teams to coordinate launches and deliver consistent customer experiences The energy transition demands faster innovation. Utilities shouldn't be held back by the systems they're trying to modernise. Spend less time managing complexity and more time building products customers actually want, with Product Studio.
Kraken can now optimize domestic solar, batteries and EVs together through Multi-asset Optimization. Utilities get more accurate flexibility to trade, better portfolio forecasting and greater control over how energy moves from homes back to the grid, while building customer trust. For consumers, this means smarter charging, better solar self-consumption, and ultimately lower energy costs 🔋☀️🚗 With domestic solar expected to add another 45–55 GW of capacity across Europe by 2030, the urgency to co-optimize is becoming more pressing. Our continuous portfolio optimization allows you to unlock new, customer-centered tariffs without increasing the complexity of managing different asset types. Multi-asset Optimization helps utilities unlock reliable value from every connected home while keeping the customer experience front and center. Request a demo to see it in action: https://lnkd.in/eR4bntdu
Complexity of portfolios is increasing. Utilities need faster, smarter trading volume recommendations ⚡ To help we’ve launched Portfolio Optimizer: a new short-term trading tool for European markets, designed to help utilities maximize the value of BESS and renewable portfolios, across multiple markets. Instead of optimizing assets one by one, Portfolio Optimizer coordinates your entire portfolio to realise the position at the lowest cost. Portfolio Optimizer helps assets capture more value while managing risk from changing weather, markets and grid events. This can improve portfolio returns for utilities when: ⛅️Cloud cover suddenly lowers solar output, move a battery out of a low-value market opportunity and use it to cover a high-value imbalance. 🔋Charge co-located batteries from excess renewable generation that might otherwise be curtailed (without triggering additional grid or network fees). ⚡️Adapt to price differences across territories and shift charging and discharging to capture more value. Pure Energie put it best: “Kraken doesn’t treat batteries or renewable assets as isolated units. It optimises them as part of one aggregated portfolio, orchestrating individual assets to maximise portfolio-wide value while retaining the ability to optimise each asset independently when needed.”
From paper maps to 20,000 home visits a week: Kraken Field helps Octopus Energy Services automatically schedule 98% of jobs, boosting engineer productivity and delivering 99% customer happiness. Read the entire case study here 🐙
What happens when flexibility becomes part of everyday energy management? For E.ON Next, it meant onboarding 12,000 assets in just nine months and turning residential flexibility into a core part of their way of acquiring new customers. Using Kraken, E.ON Next launched a smart charging proposition that helps customers lower bills while supporting a more flexible grid 🚗🔋 Read the entire case study to see how they scaled fast, kept customers engaged, and built flexibility into the heart of their business.
We've just launched Autonomous Agents, developed with Sierra to help utilities scale customer service without losing trust ⚡ This is a major step in our Utility-Grade AI® strategy: moving beyond generic deflection tools to AI agents that understand the reality of utility operations. Autonomous Agents are built natively on our unified utility data model, giving teams a no-code way to design, test, and deploy conversational AI agents across channels. They can support service journeys using real-time context like: • Account status • Billing and payments • Meter data • Tariffs and usage • Workflows and operational rules As our CEO, Amir Orad, says: “Energy is too important, too complex and too urgent for generic AI. Utilities don’t need another chatbot sitting on top of fragmented systems. They need AI that can draw on and understand live customer data - from account status and usage to tariffs, payments and workflows. Autonomous Agents leverage that intelligence directly in Kraken, giving utilities a practical way to scale service while protecting the quality, reliability and trust customers expect.” Better resolutions. Faster support. More time for human specialists to focus on complex customer needs 🤝
We’re partnering with Volkswagen Group Info Services AG to scale smarter EV charging across Europe. By integrating their charging data and control directly into Kraken, utilities can manage EV demand in real time and align it with the grid. Here’s what this unlocks: • Direct access to one of Europe’s largest EV fleets • Secure, reliable control vehicles across six Volkswagen Group brands • Faster rollout of EV flexibility at scale • Greater participation in EV tariffs • New revenue streams with minimal integration risk 🔌 As more Volkswagen Group models are added that flexibility grows. More vehicles, more coordination, more impact. 💡 This is about making EVs easier to integrate into the energy system, while creating real value for utilities and their customers. A more connected system. Built to scale.
The grid is under pressure. ⚡ Flexibility is quickly becoming one of the most effective tools utilities have. With the right software, everyday devices can support the grid at scale. 🚗 Shifting EV charging away from peak times ☀️ Balancing solar, batteries, and heat pumps 🔌 Reducing strain without new infrastructure The results speak for themselves. Kraken is helping to shift peak EV demand by 42% in the UK, saving £2bn in infrastructure and energy costs, while lowering bills for customers. And globally, we’re already flexing up to 4.2GWh of EV charging. A more reliable grid is already within reach 🌍
☀️ Well, that’s a lovely way to start our day. Kraken has been ranked 4th on the 2026 LinkedIn Top Companies List in the UK. This award uses LinkedIn data to rank businesses on several pillars that are shown to boost career progression; from internal promotions and external opportunities to gender parity, skills growth and company affinity. Recognition like this is testament to the unique culture and character of our business, as well as the hard work of our People team 💪.
