Check out your Company Bowl for anonymous work chats.
🌊 Offshore wind energy is key to a sustainable future, but challenges remain. 🌬️ From navigating environmental regulations to balancing competing sea uses, understanding these restrictions is critical for driving forward offshore wind projects. Kraken’s latest blog dives into the 10 essential questions on offshore wind restrictions and their impact on scaling this clean energy solution. 🔗 Discover how we can overcome these obstacles and unlock the full potential of offshore wind.
🚀 Proud to share Good Energy’s journey with Kraken’s cutting-edge AI tool, Magic Ink! 🌍 Good Energy, a pioneer in renewable electricity in the UK, has always been at the forefront of innovation. Since 2020, the partnership with Kraken has enabled them to scale and centralize their customer services efficiently. This year, Good Energy became one of the first to trial Kraken’s AI tool, Magic Ink, and the results speak for themselves: 📈 6.9% increase in emails sent 💬 40% of outbound emails generated with Magic Ink ⭐ Trustpilot ratings boosted from 4.2 to 4.8 since 2020 “Providing timely, knowledgeable and straightforward support to our customers has always been important to Good Energy. Magic Ink is helping us realize the benefits of AI, delivering on these key outcomes for our customers, more efficiently" - Francoise Woodward, Chief Operating Officer at Good Energy The teams love how Magic Ink maintains a personable touch, enhancing our capacity to deliver exceptional customer service.
Switching to a new platform often comes with a lot of risk. 🌊 Here's why Bob Taylor, CEO of Portsmouth Water, wasn't as concerned about being the first water company to switch to Kraken: "It was a manageable risk because we are working with a company that has a strong track record and has completed the best part of 30 implementations previously, all successful. The water sector may have a reputation for slow adoption of innovation, but that is changing. For example we are the first water company to be building a reservoir for 40 years. As a relatively small player we were willing to take on a challenge like that, and the key is to understand and manage the risks carefully." Read more from his interview with Kraken Utilities Leader, Deepak Ravindran below 👇
🐙 We're absolutely thrilled to announce and welcome Amir Orad as our new CEO at Kraken! 💫 His incredibly deep experience in scaling businesses and passion for making an impact is the exact driving force we need to help us reach our ambitious goals. We're very lucky he's agreed to strap in and help steer the rocket ship 🚀 🐙
Check our Global VP Sales for Kraken chat about how we are disrupting and transforming the energy industry!
We love to see our engineers out in the wild, discussing the brilliant work they are doing building Kraken . New Enginears episode out now featuring our supremely talented projects lead. They were joined by our very own Frederike Jaeger from Kraken discussing: - Developer Ownership - Engineering Challenges - Plans for Scaling
