Check out your Company Bowl for anonymous work chats.
Experience is top of mind for Medallia. We continually innovate to get deeper insights about our own employee experience, analyze what is driving employee engagement, and understand which investments are needed. This is why we are thrilled to provide our technology capabilities to the Race Equ(al)ity Index.
Why We're Powering the Race Equ(al)ity Index | Medallia
Medallians Discuss Black Culture.
Medallians Discuss Black Culture
The future of customer service is here. Is your brand prepared? Our own Sarika Khanna, EVP & Chief Product Officer at Medallia, breaks down the top five customer service trends for 2022.
The Top Five Customer Service Trends for 2022 - Execs In The Know
This Black History Month, we are focusing on the Black experience. And we are opening up our celebrations and education by answering, “What is Black Culture?” Welcome to our cookout, hold the raisins.
More Than Just a Month: What is Black Culture?
“Medallia is committed to transparency, accountability and progress around racial equity and representation. We’ve learned so much from participating in the index, I'm incredibly excited to use our technology to deliver these insights to more companies and advance the mission of the Race Equ(al)ity Index.”
Race Equ(al)ity Index
What does customer experience really mean for the public sector?
How the Customer Experience Executive Order Will Transform the U.S. Government
As we approach the end of the calendar year, everyone’s being inundated with personalized 2021 year-in-reviews, such as Spotify Wrapped and Instagram Playback — giving us a fun way of looking back on the year.
Medallia Employee Resource Groups: 2021 Year in Review
All Belong Here Hiring the whole person begins with inclusion which starts with diversity. A core value we take seriously is cultivating a culture where everyone feels a sense of belonging. Learn more here:
Diversity, Inclusion, and Belonging | Employee Culture at Medallia
Medallia partners with AfroTech World year after year because of the community and space they have created for Black people, including entrepreneurs and technologists. And because of their values — Blavity believes in a conference that brings leaders in technology and business together to exchange ideas and build a strong Black tech community, where every attendee can be their authentic self.
AfroTech World: We couldn't stay away, here's why
Gartner® named Medallia a Leader in the 2021 Magic Quadrant™ for Voice of the Customer, receiving the furthest placement for completeness of vision.
Gartner Report | Medallia | Customer Experience and Employee Experience