ABB Customer Service Representative (CSR) interview questions
based on 8 ratings - Updated Jan 16, 2026
Averageinterview difficulty
Mixedinterview experience
How others got an interview
83%
Applied online
Applied online
17%
Employee Referral
Employee Referral
Interview search
8 interviews
Viewing 1 - 5 of 8 Interviews
ABB interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at ABB with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at ABB as a Customer Service Representative (CSR) according to 3 Glassdoor interviews include:
Phone interview: 67%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at ABB (Coquitlam, BC)
Interview
I was contacted by the sales manager by email, he wanted to schedule a virtual meeting. We had a 30 min discussion but the interviewer was mostly explaining the role, I felt I didn’t have the opportunity to talk as I wanted to
Interview questions [1]
Question 1
It was 30 min interview, everything went normal. I wouldn’t say good or bad, just pretty generic questions. I never heard back even though I follow up several times for feedback
Straightforward, but drawn out over the course of 1.5 months. Interviews with a number of business vertical leaders, followed with an interview with the hiring manager. Simple 30 minute video interviews.
First one with the recruiter, second with the Hiring Manager and a member of the team. It was easy, laid back process. Some basic questions, and some relevant to the role.