ASDA Customer Service Assistant interview questions
based on 22 ratings - Updated Mar 28, 2025
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ASDA interviews FAQs
Customer Service Assistant applicants have rated the interview process at ASDA with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ASDA overall takes an average of 13 days.
Common stages of the interview process at ASDA as a Customer Service Assistant according to 1 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at ASDA (London, England) in Sep 2017
Interview
There are three stages to the interview. The first stage is a group activity where you have to sell a product by coming up with a song or jingle. The second stage is actively working on the shop floor. The third stage is the one to one interview.
Interview questions [1]
Question 1
What is the store doing well and what could it improve on?
I applied online. I interviewed at ASDA (Tiptree, England) in Jun 2017
Interview
I applied online on Asda recruitment website and it took me through a few situational online question to see if i was potential employee for asda. after that, i got an email saying that they want to invite me to interview called 'Asda Magic' which is very different from 1:1 interview! On that day, i went to the store, signed in and got my name badge, there was me and 5 others - we were led to the room by HR Admin. She wanted us to talk to the person next to us and find out more about each other. There was then a group work, we did a activities where we would be on stranded island and what items we can take with us. We were taken onto shop floor and assigned us to aisle number and did some restocking and replenishing. i was taken into interview room and i was with store manager, it felt so relaxed! - i felt like that we become friends! he said that asda will text me on Monday to see if i was offered a job or not. On Monday i received a text from them saying that i have been offered! i will be starting in few days
Interview questions [1]
Question 1
No questions, just pretty much asked about my adaption, and culture with some interview question like... my availability etc
I applied online. The process took 1 day. I interviewed at ASDA (Birmingham, England) in Mar 2016
Interview
Interview was straight forward and good and simple it was for an work placement given in cv and meeting with another staff and done a work trial. Then started withing the days I was available.
Interview questions [1]
Question 1
availability
why you want to work here
what you want to gain