I applied online. The process took 1 week. I interviewed at Aloha (Irvine, CA) in Jul 2022
Interview
Fairy easy to apply. Got an email for a zoom interview. The interview went well and I was asked to do an in person interview at their Irvine office. I was told I was to be a sent an email with a date and time I could select, but never received it. I tried contacting through email twice and called the Irvine office to check the status of the 2nd interview and never got a reply. Don’t appreciate the offer to interview to just get ghosted. Very unprofessional.
Interview questions [1]
Question 1
They asked why you’d be a good fit for review wave.
I applied online. The process took 1 week. I interviewed at Aloha (McKinney, TX) in Jul 2022
Interview
Very straightforward process. I was emailed to schedule a time for a 15 minute video interview. The interview consisted of the recruiter asking a few basic questions and just chatting for a little before answering any questions I had. She was very personable and kind and thorough with her explanation of the job and the company. At the end of the video interview, I was offered an in-person interview. The in-person was with the COO and someone else that I don't remember the title of (not the recruiter). The in-person interview had pretty simple standard questions that they read off a sheet while they took notes on my answers. I was then invited back for what they called a "working interview" which is a paid day for you to shadow the position and make sure its a good fit. I ended up accepting another position before the working interview date so I didn't go, but it sounded pretty cool and I would have gone if I didn't have another offer.
Interview questions [1]
Question 1
How do you prioritize tasks?
What do you do when your wifi goes out?
I applied online. The process took 2 weeks. I interviewed at Aloha (Irvine, CA)
Interview
Interview process was fairly easy. Went from a phone interview, to zoom interview, to in-person interview. Along the way they kept reiterating you have to be good at receiving feedback in the moment even if it’s harsh (red flag here). Was ghosted after the interview (even though I was qualified and had more than enough education for the job). If you don’t fit in with their young and hip culture they will not consider you.
Customer Success Manager applicants have rated the interview process at Aloha with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Aloha overall takes an average of 13 days.
Common stages of the interview process at Aloha as a Customer Success Manager according to 3 Glassdoor interviews include:
One on one interview: 40%
Group panel interview: 20%
Phone interview: 20%
Personality test: 20%
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