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      American Airlines

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      Customer Care Representative Interview

      Mar 27, 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      !5 minutes..with 5 other applicants.. 2 managers doing the interview with a series of 5 questions. They asked everyone the same questions and had you answer in from of the the other applicants

      Interview questions [1]

      Question 1

      basic customer service questions and how you would handle different work scenarios.
      Answer question

      Other Customer Care Representative Interview Reviews for American Airlines

      Customer Care Representative Interview

      Jun 9, 2021
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at American Airlines (San Antonio, TX) in Apr 2021

      Interview

      they went over the job description and then separated us into groups. we then did a group interview where they asked us four questions. They lent left the room to make a decision and came back and called the other 4 in my group out. I thought I was going to be told i did not get the job but i was the only one who did.

      Interview questions [1]

      Question 1

      I cant remember exact questions but they were questions that i answered about my last job.
      Answer question