Is it hard to get hired as a Customer Service Representative (CSR) at American Specialty Health?

Customer Service Representative (CSR) applicants have rated the interview process at American Specialty Health with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service Representative (CSR) at American Specialty Health?

Candidates applying for Customer Service Representative (CSR) roles take an average of 19 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at American Specialty Health overall takes an average of 23 days.

Where can I find American Specialty Health interview experiences by job title?

Customer Service Representative (56) ; Software Engineer (14) ; Health Coach (11) ; Health Coach I (11) ; Customer Service Representative (CSR) (9) ; Customer Service Representative II (8) ; Manager (8) ; Supervisor (8) ; Client Services Manager (6) ; Clinical Customer Service Representative (6) ; Credentialing Specialist (5) ; Administrative Assistant (4) ; Analyst (4) ; Associate Software Engineer (4) ; Business Intelligence Analyst (4)

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American Specialty Health

American Specialty Health Customer Service Representative (CSR) interview questions

based on 22 ratings - Updated Jan 10, 2025

Average interview difficulty

Very positive interview experience

How others got an interview

68%
Applied online
Applied online
11%
Other
Other
11%
In Person
In Person
5%
Recruiter
Recruiter
5%
Staffing Agency
Staffing Agency

Interview search

22 interviews

Customer Service Representative Interview

Jun 25, 2021

Anonymous Interview Candidate

No offer

Negative experience

Easy interview

Application

I applied through other source. The process took 5 days. I interviewed at American Specialty Health in Jun 2021

Interview

I had a brief telephone call with a recruiter. She mentioned the hours of operation for the position. 12PM to 2AM EST. When she asked if I could work those hours I said No. The End.

Interview questions [1]

Question 1

Can you work from 12PM to 2AM EST?

1 Answer

Customer Service Representative Interview

Dec 28, 2019

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I applied online. The process took 1 week. I interviewed at American Specialty Health (Fort Worth, TX) in Dec 2019

Interview

It was a very organized hiring event. Candidates did one screener, then moved onto the HR interview. I was asked to stay for a second interview. In the mean time, I took a typing test, and then took a phone skills test.

Interview questions [1]

Question 1

When was a time you provided excellent customer service?

Answer question

American Specialty Health response

Hello, Thank you for taking the time to write a review about your interview experience with American Specialty Health. We are pleased to hear that you found our hiring event to be so well organized. Making sure we give each candidate a glimpse into our culture of innovation and discipline with an organized hiring event is a priority of our Fort Worth team, and a reflection of our principles as an organization. Thank you again for sharing your thoughts on your experience.

Customer Service Representative Interview

Dec 3, 2019

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through a staffing agency. I interviewed at American Specialty Health

Interview

Quick, pleasant, the hiring manager was nice and explained well . Explained the job description and whats expected. Briefly touched on my expectations of the company . Went through an agency . Position started two weeks after interview

Interview questions [1]

Question 1

Why do I want to work here

Answer question

American Specialty Health response

Hello, Thank you for taking the time to post a review about your interview experience. We’re happy to hear our staff was thorough and pleasant during your interview process. Congratulations on starting a position with ASH, welcome to the team.

Viewing 11 - 15 of 22 Interviews

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Jobs at American Specialty Health

Customer Service Representative-Clinical (Remote- $15/hr)

United States

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American Specialty Health

American Specialty Health Customer Service Representative (CSR) interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

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