Collections Agent applicants have rated the interview process at Bill Gosling Outsourcing with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 82.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Collections Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Bill Gosling Outsourcing overall takes an average of 8 days.
Common stages of the interview process at Bill Gosling Outsourcing as a Collections Agent according to 2 Glassdoor interviews include:
Presentation: 22%
One on one interview: 22%
Drug test: 22%
Skills test: 11%
IQ intelligence test: 11%
Personality test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Bill Gosling Outsourcing
Interview
You will be interviewed by a member of leadership and if you're hired you will work in their department. Standard straightforward questions you can expect from any interview, ex. Tell me about an experience you had with an irate customer and how you handled the situation.
Interview questions [1]
Question 1
Have you ever had experience handling an irate customer
I applied online. The process took 1 day. I interviewed at Bill Gosling Outsourcing (Costa Rica) in Jun 2025
Interview
Hacen las cosas a la carrera para llenar campos. No explican muchas cosas del puesto (depende del reclutador). La entrevista puede durar entre 10 a 15 min. Tienen un desorden..
I applied online. I interviewed at Bill Gosling Outsourcing (Barrie, ON) in Sep 2023
Interview
A phone call first to know if you're interested in full time or part-time and the salary range and then a teams call to discuss your experience and how you fit in.
1. email asking for a phone interview
2. phone interview for 10 minutes and set up time and date for zoom interview because of the pandemic
3. zoom interview for 30 minutes
4. After 7 days got back to me regarding the offer.
5. background check and reference checking
Interview questions [1]
Question 1
asked yourself and about the company.. why did I apply?
situation question related to customer service and collections