Customer Care applicants have rated the interview process at Cbeyond with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 49.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Cbeyond overall takes an average of 10 days.
Common stages of the interview process at Cbeyond as a Customer Care according to 2 Glassdoor interviews include:
One on one interview: 22%
Skills test: 22%
Background check: 22%
Group panel interview: 11%
Drug test: 11%
Personality test: 11%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 days. I interviewed at Cbeyond (Atlanta, GA) in Oct 2012
Interview
Interviewed twice. First manager seemed to like me, but I guess it was normal to schedule another interview to have me looked over by another manager. Left alone in conference room while regular employees strolled by and stared. Not sure if they were providing feedback to managers about whether or not I'd be a good fit.
Interview questions [1]
Question 1
Describe a time when you felt like you let the company down. How did you handle it?