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      Clipboard

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      Related searches: Clipboard reviews | Clipboard jobs | Clipboard salaries | Clipboard benefits
      Clipboard interviewsClipboard Customer Support Specialist interviewsClipboard interview
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      Customer Support Specialist Interview

      May 30, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Clipboard

      Interview

      I immediately got suspicions that something wasn't right when I didn't even get a call or talked to anyone via email before I was sent an hours long case study to discern for them... FOR FREE NO LESS. It seems, from the reviews here, that everyone has experienced the same and I will add to it: do not do this process. It is not normal to be given an assignment and expected to do it for free without having even spoken to anyone or asked about your qualifications. This screams of red flags and I'm glad I went on here to see that I wasn't being crazy or overly critical about it.

      Interview questions [1]

      Question 1

      A supposed job relevant case prompt that I had to evaluate and hand over pages long worth of a pdf file.
      Answer question
      2

      Other Customer Support Specialist Interview Reviews for Clipboard

      Customer Support Specialist Interview

      Jun 1, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Clipboard in May 2026

      Interview

      Long but simple enough. Asked me to do a simple case study followed by 2 interviews with staff at clipboard asking about my decision making for the case study. Some roleplay scenarios too but nothing that took too much time.

      Interview questions [1]

      Question 1

      General customer service roleplay regarding scenario that could come up in daily work routine.
      Answer question
      1

      Customer Support Specialist Interview

      Apr 25, 2024
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Clipboard (New York, NY) in Jul 2023

      Interview

      Their interview process starts with a case study and they give you 7 days to submit it. Once you complete the case study, they send a regret email almost immediately. Their case studies are quite ambiguous and sometimes, they're very job specific. It's almost like they're getting you to work for them without paying for your time. I wonder what they're looking for and it seems very intentional. Please don't waste your time, chances are, they already decided who to hire internally and are wasting your time with the case study or using the case studies as a way to get people to work for free for them.

      Interview questions [1]

      Question 1

      They send a Case study as the first thing in the process
      Answer question
      2

      Customer Support Specialist Interview

      Jun 9, 2023
      Anonymous Interview Candidate
      Kilimani Estate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Clipboard (Kilimani Estate) in Jun 2023

      Interview

      You get assigned a case study assessment for seven days after being "short-listed" After submitting you get an automatic rejection email. Something about it just felt off . Do not do it trust me
      2

      Clipboard interviews FAQs

      • Customer Support Specialist applicants have rated the interview process at Clipboard with 3.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 21.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Specialist roles take an average of 7 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Clipboard overall takes an average of 16 days.
      • Common stages of the interview process at Clipboard as a Customer Support Specialist according to 5 Glassdoor interviews include:

        One on one interview:  25%

        Skills test:  25%

        Phone interview:  25%

        Group panel interview:  13%

        Other:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Certified Nursing Assistant CNA(111) ;
        2. Registered Nurse(47) ;
        3. Sales Development Representative (SDR)(32) ;
        4. Document Specialist(26) ;
        5. Account Executive(24) ;
        6. Customer Service Representative(24) ;
        7. Licensed Practical Nurse (LPN)(24) ;
        8. LVN(21) ;
        9. Documents Specialist(20) ;
        10. Software Engineer(16) ;
        11. Licensed Vocational Nurse (LVN)(15) ;
        12. Caregiver, CNA(14) ;
        13. Customer Support Agent(14) ;
        14. Quality Assurance Analyst(13) ;
        15. Product Manager(12) .


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