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      Computershare

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      Collections Specialist Interview

      Mar 20, 2023
      Anonymous Interview Candidate
      London, England
      Declined offer
      Negative experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at Computershare (London, England)

      Interview

      Initial checks completed with talent team; 5 competency based questions, which you have 2 minutes to record your answers (no-one interviews you). A group assessment (if you don't contribute, you won't be considered). Pretty juvenile approach and for a specialist role, the salary is poor. Quantity over quality is obviously their business model, which only leads to poor colleague retention and high turnover, not for me.

      Interview questions [1]

      Question 1

      How did you turn a situation around?
      Answer question

      Other Collections Specialist Interview Reviews for Computershare

      Collections Specialist Interview

      Oct 3, 2023
      Anonymous Interview Candidate
      Paignton, England
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Computershare (Paignton, England) in Sep 2023

      Interview

      Initial interview is answering written questions with recorded video responses, bit odd but simple. I will say the company were very fast to contact, invite for interview, confirm successful to the next stage and then had a interview with a person. The lady interviewing did not have her camera on but was fine for me to have mine off as well and was generally very friendly; asked some scenario based questions irrelevant to the job and also asked me what hours I'd applied for... overall good interview... I was then the next working day offered a position. I live 6 hours away and they mentioned remote role or not that may expect you to attend the office, they would not confirm how often this was and simply said "not often" which for me is not an option more than a few times a year therefore I chose to decline the offer. The offer itself was simply an online log in that said base salary and accept it decline... no hours, bonuses that were mentioned on the phone etc., expectations were in the offer. Due to this I declined as there is not enough clarity.

      Interview questions [1]

      Question 1

      I was asked how I would approach a Friend who owed me money and had not paid me back..
      Answer question

      Collections Specialist Interview

      May 30, 2023
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Computershare

      Interview

      The interview process and timing was smooth and as suggested - there was little waiting around between stages and the recruitment team were proactive and helpful as well as easy to reach.

      Interview questions [1]

      Question 1

      Online based questions at the stage I reached.
      Answer question

      Computershare interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(137) ;
        2. Business Analyst(51) ;
        3. Manager(47) ;
        4. Analyst(42) ;
        5. Project Manager(38) ;
        6. Relationship Manager(33) ;
        7. Customer Service Representative (CSR)(28) ;
        8. Customer Resolution Specialist(27) ;
        9. Software Developer(25) ;
        10. Account Manager(23) ;
        11. Administrator(23) ;
        12. Operations Analyst(20) ;
        13. Team Leader(20) ;
        14. Customer Service(18) ;
        15. Administrative(17) .


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      Jobs at Computershare

      4 jobs in United States
      Relationship Manager (Alternative Investments)
      Canton, MA
      ·
      $90K - $100K /yr
      (Employer provided)
      View job
      Assistant Vice President/ Relationship Manager
      Canton, MA
      ·
      $85K - $95K /yr
      (Employer provided)
      View job
      Senior Stock Surveillance Analyst
      United States
      ·
      $125K - $145K /yr
      (Employer provided)
      View job
      Relationship Manager
      Cleveland, OH
      View job
      View all Collections Specialist Jobs