I applied online. The process took 6 weeks. I interviewed at Computershare (Bryan, TX) in Aug 2021
Interview
Big group interview. Laid back. Simple enough, great chance to stand out. Just pay attention and be personable and you will be fine. A couple small interviews before then with recruiters
I applied online. The process took 4 weeks. I interviewed at Computershare (Bristol, England)
Interview
competency based interview carried out virtually via MS teams. Went through previous experience and questions related to the role. It was a good experience and a quick process start to finish
Over zoom with two people
Relaxed atmosphere
Plenty of time to ask and answer questions. It did not feel rushed or intimidating. One person took the notes while the other spoke.
Interview questions [1]
Question 1
Why do you want to work here
What experience do you have
It was easy since i am in a contract role. So the managers were polite. Explained the duties. Addressed my concerns. Very easy since it is only a few months role.
Customer Service Representative (CSR) applicants have rated the interview process at Computershare with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 15 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Computershare overall takes an average of 17 days.
Common stages of the interview process at Computershare as a Customer Service Representative (CSR) according to 25 Glassdoor interviews include:
Drug test: 18%
Group panel interview: 17%
Skills test: 15%
Phone interview: 14%
Presentation: 13%
IQ intelligence test: 8%
Background check: 6%
One on one interview: 4%
Other: 3%
Personality test: 3%
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