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      Specialist Collections Advisor Interview

      Aug 10, 2023
      Anonymous Interview Candidate
      London, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Computershare (London, England) in May 2023

      Interview

      Online interview via Teams but the recruiter's camera was not on so it was basically a telephone interview. It was very relaxed and friendly with some pre-employment screening questions and information to begin with. This was followed by competency questions which were not difficult. Friendly open and honest interviewer who confirmed the side of the business I had applied to work for was up for sale, so they would understand if I no loner wished to continue with my application due to the uncertainty. This was the reason I declined their offer but credit to them for their honesty.

      Interview questions [1]

      Question 1

      A customer calls in to say that they are not behind on any of their payments yet but have just been made redundant. What would you do ?
      1 Answer

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