I received an email requesting an interview after I applied on their website. So, I replied with my availability, but there was no response. Follow up emails attempting to schedule the interview were also ignored.
Other Help Desk Technician Interview Reviews for ConnectWise
I applied through other source. The process took 2 months. I interviewed at ConnectWise (Tampa, FL) in Jan 2025
Interview
it was a 3 round interview process starting with the recruiter, the hiring managers, and your technical assessment. It was a great experience; every person I interviewed was great and really helped me get to know them and the company better.
I applied online. I interviewed at ConnectWise in May 2023
Interview
The interviewers themselves were fine. Personality interview, interview with a manager, interview with team lead, and a technical interview. Technical interview is fairly extensive for help desk. Goes through Server Manager questions and other help desk related situations. Some technical questions that's basically supplemented by CompTIA A+ knowledge. The problem are the higher ups whoever is in charge of the hiring dates. I interviewed in May and got my estimated start date to be August. It later got pushed to November.
Interview questions [1]
Question 1
How to find computer name while in Windows login screen.
Help Desk Technician applicants have rated the interview process at ConnectWise with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Help Desk Technician roles take an average of 60 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ConnectWise overall takes an average of 21 days.
Common stages of the interview process at ConnectWise as a Help Desk Technician according to 4 Glassdoor interviews include:
Skills test: 25%
One on one interview: 25%
Phone interview: 13%
Personality test: 13%
Drug test: 13%
Presentation: 13%
Here are the most commonly searched roles for interview reports -