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      Customer Service Manager (CSM) Interview

      Jan 15, 2025
      Anonymous Interview Candidate
      Tel Aviv
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Connecteam (Tel Aviv)

      Interview

      Interviewed with the CSM manager. Told me you would be working nights and needed to be in the office (maybe one day a week from home). Felt the conversation went well and they just ghosted me, would have appreciated a little efoort to tell me if I passed or not.

      Interview questions [1]

      Question 1

      How do you know if onboarding was successful?
      Answer question
      avatar
      Connecteam response
      1y
      We sincerely apologize for the lack of follow-up after your interview—this isn’t the experience we aim to provide. Transparency and timely communication are important to us, and we’re sorry for falling short in this instance. Your feedback is valuable and will help us improve. Please feel free to contact me directly at maya.blum@connecteam.com so we can address this personally. Best regards, Maya Blum Recruitment Manager

      Connecteam interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(21) ;
        2. Customer Success Manager(20) ;
        3. Customer Success Manager (CSM)(8) ;
        4. Full Stack Developer(6) ;
        5. Marketing(5) ;
        6. Customer Support(4) ;
        7. Sales Development Representative (SDR)(4) ;
        8. Product Manager(3) ;
        9. Senior Software Engineer(3) ;
        10. Software Engineer(3) ;
        11. Talent Acquisition Specialist(3) ;
        12. Backend Developer(2) ;
        13. Content Writer(2) ;
        14. Customer Service Representative(2) ;
        15. Customer Support Representative(2) .


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