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      Connecteam

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      Jobs at Connecteam

      38 jobs in United States
      Director of Success
      United States
      ·
      $170K - $200K /yr
      (Employer provided)
      View job
      Director of Success
      United States
      ·
      $170K - $200K /yr
      (Employer provided)
      View job
      Director of Success
      United States
      ·
      $170K - $200K /yr
      (Employer provided)
      View job
      Director of Success
      United States
      ·
      $170K - $200K /yr
      (Employer provided)
      View job
      Director of Success
      United States
      ·
      $170K - $200K /yr
      (Employer provided)
      View job

      Customer Success Leader Interview

      May 8, 2025
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 6 weeks. I interviewed at Connecteam (Atlanta, GA) in Apr 2025

      Interview

      I’m sorry to hear some of the interview reviews here, but I’m actually very glad I didn’t read them beforehand. I had an incredible interview experience and I can see it is due to Connecteam taking the feedback they’ve received here. I was sourced and recruited from an outside agency that stayed involved throughout the whole process for interview prep, feedback, and scheduling. It was the best recruiting experience I’ve been apart in my career. Although the agency and Connecteam are all 5-8 hours ahead, everyone adjusted to my schedule and we had no issues. Everyone had great English. The team is incredibly down to earth but direct and to the point which I appreciate. As far as the actual interview process, I would say it is standard but they kept it more conversational instead of drilling with questions. I also appreciate that interview style because it’s more human and less like a cog in the machine. They really focused on uncovering thought process rather than metrics but I’d come prepared with both. The case study was practical and specifically gives you a time limit that I think is important to adhere to so you can stretch yourself to see if this day-to-day task is a good fit for you. The compensation is fair. They are transparent working at Connecteam is that classic, fast-paced (sometimes things break) tech environment with high expectations. If you like that intensity, they carry that into the interviews. It’s not for everyone, but I’m excited I received an offer and I look forward to starting!

      Interview questions [1]

      Question 1

      How would you describe your leadership style
      Answer question

      Connecteam interviews FAQs

      • Customer Success Leader applicants have rated the interview process at Connecteam with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Leader roles take an average of 42 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Connecteam overall takes an average of 13 days.
      • Common stages of the interview process at Connecteam as a Customer Success Leader according to 1 Glassdoor interviews include:

        Skills test:  20%

        Phone interview:  20%

        Group panel interview:  20%

        Presentation:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(21) ;
        2. Customer Success Manager(20) ;
        3. Customer Success Manager (CSM)(8) ;
        4. Full Stack Developer(6) ;
        5. Marketing(5) ;
        6. Customer Support(4) ;
        7. Sales Development Representative (SDR)(4) ;
      Product Manager
      (3) ;
    • Senior Software Engineer(3) ;
    • Software Engineer(3) ;
    • Talent Acquisition Specialist(3) ;
    • Backend Developer(2) ;
    • Content Writer(2) ;
    • Customer Service Representative(2) ;
    • Customer Support Representative(2) .
    • View all Customer Success Leader Jobs