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      Fidelity Investments

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      Related searches: Fidelity Investments reviews | Fidelity Investments jobs | Fidelity Investments salaries | Fidelity Investments benefits | Fidelity Investments conversations
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      Customer Relations Interview

      Dec 1, 2021
      Anonymous Interview Candidate
      Winston-Salem, NC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Fidelity Investments (Winston-Salem, NC) in Nov 2021

      Interview

      pretty easy, a couple of behavioral interviews and mathematical assessments. Overall, they are very good at responding in a timely matter and communicating with you the whole step of the way

      Interview questions [1]

      Question 1

      What is your passion and how do you interact with it
      1 Answer

      Other Customer Relations Interview Reviews for Fidelity Investments

      Customer Relations Interview

      Mar 20, 2019
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Salt Lake City, UT) in Mar 2019

      Interview

      Started with a digital interview, recording answers to seven or so questions. Then moved to a phone interview as well as an evaluative test and then an in-person one-on-one interview on site.

      Interview questions [1]

      Question 1

      Q: Tell me a time when you failed miserably but continued to fulfill your responsibilities.
      Answer question

      Customer Relations Interview

      Apr 18, 2017
      Anonymous Interview Candidate
      Dallas, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Fidelity Investments (Dallas, TX) in Feb 2017

      Interview

      I received a notification by email requesting a Video Interview. It contained easy detailed instructions about the process using HireVue website. It could be done via your desktop or mobile phone by downloading the application. After logging in you have the opportunity to use the practice questions, and video preview.

      Interview questions [2]

      Question 1

      One of the last questions asked: What a Series 7 and Series 63 license?
      1 Answer

      Question 2

      One question that was asked during the video interview: Describe how your past experience will benefit you in the position your applying for today.
      Answer question
      1

      Fidelity Investments interviews FAQs

      • Customer Relations applicants have rated the interview process at Fidelity Investments with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Relations roles take an average of 37 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.
      • Common stages of the interview process at Fidelity Investments as a Customer Relations according to 3 Glassdoor interviews include:

        Phone interview:  30%

        Presentation:  20%

        IQ intelligence test:  20%

        Drug test:  10%

        One on one interview:  10%

        Background check:  10%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(941) ;
        2. Customer Relationship Advocate(815) ;
        3. Financial Representative(495) ;
        4. Senior Software Engineer(379) ;
        5. Customer Service Representative(345) ;
        6. Director(315) ;
        7. Lead Software Engineer(289) ;
        8. Intern(280) ;
        9. Principal Software Engineer(236) ;
        10. Financial Consultant(225) ;
        11. Vice President(218) ;
        12. Investment Solutions Representative(210) ;
        13. Analyst(204) ;
        14. Financial Services Representative(182) ;
        15. Business Analyst(172) .


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      Jobs at Fidelity Investments

      25 jobs in United States
      Customer Relationship Advocate Career Development Experience- Covington, KY
      Covington, KY
      View job
      Customer Service Representative- Covington, KY
      Covington, KY
      View job
      Customer Relationship Advocate Career Development Experience- Smithfield, RI
      Smithfield, RI
      ·
      $43K - $67K /yr
      (Glassdoor est.)
      View job
      Customer Relationship Advocate Career Development Experience- Greenwood Village, CO
      Greenwood Village, CO
      ·
      $48K - $50K /yr
      (Employer provided)
      View job
      Customer Service Representative- Greenwood Village, CO
      Greenwood Village, CO
      ·
      $48K - $50K /yr
      (Employer provided)
      View job
      View all Customer Relations Jobs