I was hired through a recruiter. The first step was to meet with the recruiter to discuss the position and evaluate if the job fit both the company's and my needs. The second step was an HR interview which involved the standard questions such as: list your strength, weaknesses, why do you want to leave your job, ect. The third interview I talked with with the hiring manager and the Service Desk manager. The questions were laid back and easy to discuss. The hiring manager admitted he was more interested in someone who's personality would fit rather than the experience. After about 45 minutes, we walked around the IT department as he showed the layout of the organization, occasionally throwing more questions around. Near the end, we met with the person I would replace, as he gave me some very specific questions to the application I would support.