Very informal interview and the application process was odd and lengthy. I turned in my application at the end of May or first of June and got a call one week ago to interview. ASM is a twenty something it trying to be great but there are a few rookie mistakes. We never covered schedules and as of last Wednesday I accepted the job but I have yet to sign anything or do any onboarding in GS portal. He never asked what days or time of day I was interested in; nor did we cover rate of pay. Offered me job over the phone.
Interview questions [1]
Question 1
Name a time when you encountered a rude or dismissive customer....
I applied online. I interviewed at GameStop (San Antonio, TX) in Jun 2026
Interview
The initial interview was over the phone and vary transparent on the duties described for the position. My interviewer was very clear and quaint about all of the requirements of the position.
Interview questions [1]
Question 1
If i was proficient with the Pokemon and One Piece TCG
Interviewed at register during busy afternoon at store with customers checking out and asking questions to manager while they were interviewing me. Definitely a little hectic, unconventional and not my preferred method
I applied in-person. The process took 1 day. I interviewed at GameStop (Bakersfield, CA) in Aug 2019
Interview
It was a great interview great questions, and the nicest manager ive ever met..she asked very good questions some tough questions she explained everything very clearly for me, i hope i get to work with her in the future.
Key Holder applicants have rated the interview process at GameStop with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Key Holder roles take an average of 1 day to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at GameStop overall takes an average of 13 days.
Common stages of the interview process at GameStop as a Key Holder according to 5 Glassdoor interviews include:
One on one interview: 29%
Drug test: 14%
Personality test: 14%
Presentation: 14%
Background check: 14%
Phone interview: 14%
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