I applied through an employee referral. The process took 2 weeks. I interviewed at GameStop (Georgetown, KY) in May 2015
Interview
Store Manager met me at the sales counter and invited me to the back room. The manager then proceeded to ask what my worst experiences with customer service was, and what I thought was most important with respect to dealing with customers. She asked about my availability and what I liked about video games as well.
Interview questions [1]
Question 1
What is the most important part of customer service?
Met with the manager and interviewed. Good interview, professional, the questions were good and not invasive. The job seemed like a good fit but there were only a few positions open.
I applied in-person. I interviewed at GameStop (Fairfield, CA)
Interview
Standard questions given by the managers and assistant manager. Questions involving teamwork, managing time, and organization. Also, work history and education. Experience with last and current game consoles is a must. Relaxed environment while appearing business casual. No need to do an online application.
Applied online and then got a call to schedule interview. She asked me about what games I like, consoles I have, etc...Then she went over how strict the job is alongside the pay rate and I, for some reason, still said I wanted to work there.
Game Advisor applicants have rated the interview process at GameStop with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Game Advisor roles take an average of 13 days to get hired, when considering 303 user submitted interviews for this role. To compare, the hiring process at GameStop overall takes an average of 13 days.
Common stages of the interview process at GameStop as a Game Advisor according to 303 Glassdoor interviews include:
One on one interview: 47%
Background check: 13%
Skills test: 8%
Presentation: 7%
Group panel interview: 6%
Personality test: 6%
Drug test: 6%
Phone interview: 3%
IQ intelligence test: 2%
Other: 2%
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