I applied online. The process took 2 months. I interviewed at Gigster (San Francisco, CA)
Interview
I had 3 calls with their Customer Success and sales team spread out over about a month. I was then brought on site for an all day interview that went from 9-6. On site, they were late in beginning my interviews. Although most were very professional and kind, a few of the interviewers were very smug and it was clear they only wanted to prove how smart they were. After giving me a set of practical questions, a college-like project, and 5 + hours to complete, I was to give my presentation at 5. They got out of a meeting at 515. Overall this company is very unprofessional, they are not considerate of your time, and they expect you to work for free. I'd recommend staying away and certainly don't waste a day of your time on their severely broken interview process.
I applied through an employee referral. I interviewed at Gigster in May 2017
Interview
I went through a series of phone screens followed by an onsite with a practical component. The screens were fairly standard and focused on experience and behavioral questions. During the onsite I was given a set of 3 questions and 3 hours to answer the questions and prepare the presentation. The presentation was quite challenging with lots of questions that attempted to uncover thought processes.
Everyone was very professional and friendly. Overall it was a good experience and a company with a great vision which is why I accepted the role.
Customer Success applicants have rated the interview process at Gigster with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 26.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Gigster overall takes an average of 17 days.
Common stages of the interview process at Gigster as a Customer Success according to 2 Glassdoor interviews include:
Group panel interview: 25%
Background check: 25%
Phone interview: 25%
One on one interview: 25%
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