Member Service Representative applicants have rated the interview process at Healthfirst with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 13 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Healthfirst overall takes an average of 28 days.
Common stages of the interview process at Healthfirst as a Member Service Representative according to 10 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 18%
Background check: 18%
Drug test: 16%
Skills test: 11%
Group panel interview: 8%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 weeks. I interviewed at Healthfirst (New York, NY) in Nov 2011
Interview
Phone interview with HR was conducted followed by an hour long face to face interview with HR... Immediately following the interview with HR you interview with the department manager... If you don't know anyone who works here don't expect to get hired, it's all about who you know. The same goes for promotional interviews, management knows who they want to select for specific positions before the position is posted... Expect to receive a bunch of bull feedback as to why you didn't receive a position if you're not selected.
Interview questions [1]
Question 1
Interview questions were the typical questions; why should we hire you, tell me about yourself, what are your short/long term goals
I applied in-person. I interviewed at Healthfirst (New York, NY)
Interview
It was a pleasant process from start to finish although it was so long ago. I transfered from a similar role so it was pretty straight forward for me. Do the research prior to the interview
I applied online. The process took 3 weeks. I interviewed at Healthfirst (New York, NY) in May 2022
Interview
Interview was in 2 parts. Staff was welcoming and informative. Broke down responsibilities and expectations. Questions seemed fair for an entry level position. Process was smooth to set up a date to jump on an interview call.
Interview questions [1]
Question 1
Do I have any previous experience in customer service industry.
I applied online. The process took 3 weeks. I interviewed at Healthfirst (New York, NY) in Jan 2018
Interview
Very pleasant i interviewed by two people interview was given in china town new york
question was describe a time when your supervisor had to talk to you about a call what did you do. tell us about a difficult phone call.
Interview questions [1]
Question 1
can you give me example of a time when you had to fix mistake you made.