Is it hard to get hired as a Customer Service Advocate at Highmark?

Customer Service Advocate applicants have rated the interview process at Highmark with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 48.4% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service Advocate at Highmark?

Candidates applying for Customer Service Advocate roles take an average of 45 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Highmark overall takes an average of 34 days.

Where can I find Highmark interview experiences by job title?

Customer Service Representative (43) ; Manager (17) ; Business Analyst (13) ; Consultant (9) ; Customer Service Advocate (9) ; Customer Service Representative (CSR) (9) ; Director (9) ; Project Manager (9) ; Analyst (7) ; Customer Service (7) ; Provider Service Representative (6) ; Senior Business Analyst (6) ; Claims Adjuster (5) ; Program Manager (5) ; Case Manager (4)

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Highmark Customer Service Advocate interview questions

based on 2 ratings - Updated Jun 24, 2016

Easy interview difficulty

Mixed interview experience

How others got an interview

50%
In Person
In Person
50%
Applied online
Applied online

Interview search

2 interviews

Customer Service Advocate Interview

Jun 24, 2016

Anonymous employee

Accepted offer

Negative experience

Easy interview

Application

I applied in-person. The process took 4 weeks. I interviewed at Highmark (Wilmington, DE) in Feb 2016

Interview

Interview consisted of questions that has nothing to do with the job they were more based on whether or not the person that I'm sitting next to likes me and how I would handle it

Interview questions [1]

Question 1

if you had to work with someone that you used to date in the company how would you handle yourself

1 Answer

Customer Service Advocate Interview

Sep 28, 2015

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 months. I interviewed at Highmark (Pittsburgh, PA) in Apr 2014

Interview

The hiring process was lengthy, they use an outside firm. The firm was very unorganized. I was advised they were not hiring after submitting an application, and then got a call for an interview the next day. I cant blame Highmark for that as it was a 3rd party but hopefully they've opted for a more professional recruitment service since.

Interview questions [1]

Question 1

What was one example of above and beyond customer service you have provided?

Answer question

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Highmark Customer Service Advocate interview questions

Easy interview difficulty

Mixed interview experience

How others got an interview

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