I applied online. The process took 4 weeks. I interviewed at Intercom (San Francisco, CA) in Feb 2026
Interview
The interview process was intensive. Before being considered for a recruiter interview, you first have to pass a math and critical reading assessment that resembled an IQ test, Then, you must complete a cold email assignment and additional interviews.
In total, there were 2 assessments and 6 interviews:
- Quiz (Assessment #1)
- Recruiter Screening Interview
- Cold Email (Assessment #2)
- Sales Manager Interview
- Mock Cold Call Interview
- Values Assessment Interview
- Sales Acumen and Cross-functional Partnerships Interview
- VP of Sales Interview
The Values Assessment and Sales Acumen interview were the most difficult. The questions targeted real industry experience, so come prepared and confident. (Hint: there are "right"/"wrong" answers to the your favorite value question.)
The company culture was clear: incredibly high standards, cultivating the best of the best, and leave politics at the door. Final advice, do your research on the company + CEO, and make sure that it's a good culture fit before investing time.
Other Business Development Representative (BDR) Interview Reviews for Intercom
I applied online. The process took 2 weeks. I interviewed at Intercom (Chicago, IL) in Jun 2023
Interview
3 interviews - screening 30 mins - SDR manager 30 mins then take home assessment - Role Play, Sales manager, Team member interview 2.5 hrs Pretty typical interview process. The last was usually long. 2 managers were late to the interview.
Candidates applying for Business Development Representative (BDR) roles take an average of 22 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Intercom overall takes an average of 23 days.
Common stages of the interview process at Intercom as a Business Development Representative (BDR) according to 2 Glassdoor interviews include:
Skills test: 22%
Phone interview: 22%
One on one interview: 22%
IQ intelligence test: 11%
Group panel interview: 11%
Presentation: 11%
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