They have 5 rounds of interviews to qualify. The sales mock call was the most difficult one. The rounds included- Aptitude test, HR call, hiring manager round, sales mock call and then the offer
Other Sales Development Representative (SDR) Interview Reviews for Intercom
I applied online. I interviewed at Intercom (San Francisco, CA) in Feb 2026
Interview
First was an aptitude test - pretty easy. 2nd was recruiter - standard questions about 15-20 min. 3rd take home assignment - email/prospect reserach. 4th - BDR manager interview. Didn't make it past that.
Interview questions [1]
Question 1
My process for researching and crafting the email.
A few meetings over google meets, then you have a mock call + a sales acumen interview in the office back-to-back. Lastly you have a chat with the head of Sales Development in Dublin.
Sales Development Representative (SDR) applicants have rated the interview process at Intercom with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 47.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Development Representative (SDR) roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Intercom overall takes an average of 23 days.
Common stages of the interview process at Intercom as a Sales Development Representative (SDR) according to 2 Glassdoor interviews include:
Skills test: 25%
Phone interview: 25%
Other: 13%
IQ intelligence test: 13%
Presentation: 13%
One on one interview: 13%
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