First call with a recruiter, then a writing assignment and then a call with a manager. Good communication from recruiter and fast process when moving to the next steps. Each call is usually about 30-60 minutes.

3 Rounds of interviewing: 1st w/ recruiting mgr, 2nd w/ team mgr, 3rd is a 3 hr. interview w/ several different dept. mgrs. This process took about 2 weeks. Their decision process also took 2 weeks. Scheduling issues arose, which caused 2 delays in getting a response. This was my second time applying/ interviewing, the same thing happened both times.

I had to pass the video screening. I then spoke to the recruiter and went in to meet the manager and associate manager. I then had to do a 2 hour online interview with technically 4 interviewers (half an hour with each) and there were 5 people shadowing. The best bit was meeting everyone. The workers seemed happy and the workplace looked great and whoever I met or smiled at seemed friendly. The recruiter-based in the U.S-was exceptional. However the process was too long and the 2-hour online interview was not conducive to a full-time worker's schedule. I disliked the video screening. I was told I'm not ready for Intercom just yet and to keep on applying but I don't think I will.