Typical product design interview consisting of phone screening with a recruiter and then the hiring manager, followed by preliminary portfolio review with 3 manager level designers. Virtual onsite consisted of -repeat portfolio presentation -project deep dive (which was not a deep dive at all, just general Q&A with eng and PM—I was asked to prepare a presentation for this, but was not asked to present) -problem solving exercise -critique exercise -final Q&A with hiring manager After this, the hiring manager asked for another session with me. The recruiter asked me to prepare another project presentation and to focus on growth design and collaboration. In the additional session with the hiring manager, I was not asked to present. Instead, I was asked a series of questions about how I would handle hypothetical situations in which leadership and cross-functional peers display some extreme and unprofessional behaviors. Ultimately, I am sad about how this interview process played out as I was very excited about this opportunity. I offered the following feedback to the recruiter, and will include it here as well. The interview panel was homogenous: 8 men, 1 woman, and no under-represented minorities. This either speaks to a lack of diversity in the design org at Intercom or a lack awareness of the importance of diverse perspectives in hiring, or worse—both. Tech is fraught with diversity and inclusion issues, and any company trying to make strides in this area should know and do better. There seemed to be a lack of communication, understanding, and coordination between the recruiter and people on the interview panel. As mentioned above I was asked by the recruiter to prepare two presentations that the interviewers didn't ask to see, or even seem aware of. Twice I walked into a session prepared to present, but the interviewers took things in a different direction. This led to confusion and under-preparedness on my part.