I applied through an employee referral. The process took 5 weeks. I interviewed at Intercom
Interview
Very positive interview experience. First a screening with a recruiter, then a video call with hiring manager, and finally a "super-day" of several cross functional meetings, sales presentation, wrap up with hiring manager, and wrap up with recruiter.
IQ test, HR phone call screen, hiring manager. Then, the panel interview, 2 hours 15 all online, quiet quick from hiring manager interview, will be conducted around intercom culture, sales acumen, and intercom values.
I applied through a recruiter. The process took 2 weeks. I interviewed at Intercom in Dec 2020
Interview
I was contacted by a recruiter at Intercom to interview for an Account Executive role. The conversation with the recruiter was great, however the hiring manager left a lot to be desired.
The hiring manager was almost 10 minutes late to the 30 minute interview and didn't so much as acknowledge this. He asked the general questions for a sales interview, asking about my current role, what I'm selling etc. He said that the product I was currently selling could not possibly be SaaS as it was not a subscription model. This is simply not true - there are a million ways to pay for a product, and $/month isn't the only option for SaaS vendors.
I received an email from the recruiter to let me know that the hiring manager didn't think it was a good fit because my experience didn't align.
Interview questions [1]
Question 1
Describe your current role and product to me.
What sales methodologies are you currently using?
Talk me through your resume.
Account Executive applicants have rated the interview process at Intercom with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Executive roles take an average of 35 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Intercom overall takes an average of 23 days.
Common stages of the interview process at Intercom as a Account Executive according to 2 Glassdoor interviews include:
One on one interview: 22%
Phone interview: 22%
Personality test: 11%
Presentation: 11%
Group panel interview: 11%
Background check: 11%
Skills test: 11%
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