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      Intercom

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      Account Executive Interview

      Apr 5, 2025
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Intercom (Dublin, Dublin)

      Interview

      IQ test, HR phone call screen, hiring manager. Then, the panel interview, 2 hours 15 all online, quiet quick from hiring manager interview, will be conducted around intercom culture, sales acumen, and intercom values.

      Interview questions [1]

      Question 1

      detail of sales background experience
      Answer question

      Other Account Executive Interview Reviews for Intercom

      Account Executive Interview

      Dec 21, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 5 weeks. I interviewed at Intercom

      Interview

      Very positive interview experience. First a screening with a recruiter, then a video call with hiring manager, and finally a "super-day" of several cross functional meetings, sales presentation, wrap up with hiring manager, and wrap up with recruiter.

      Interview questions [1]

      Question 1

      How do you structure your day?
      Answer question

      Account Executive Interview

      Feb 19, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Intercom in Dec 2020

      Interview

      I was contacted by a recruiter at Intercom to interview for an Account Executive role. The conversation with the recruiter was great, however the hiring manager left a lot to be desired. The hiring manager was almost 10 minutes late to the 30 minute interview and didn't so much as acknowledge this. He asked the general questions for a sales interview, asking about my current role, what I'm selling etc. He said that the product I was currently selling could not possibly be SaaS as it was not a subscription model. This is simply not true - there are a million ways to pay for a product, and $/month isn't the only option for SaaS vendors. I received an email from the recruiter to let me know that the hiring manager didn't think it was a good fit because my experience didn't align.

      Interview questions [1]

      Question 1

      Describe your current role and product to me. What sales methodologies are you currently using? Talk me through your resume.
      Answer question
      2

      Intercom interviews FAQs

      • Account Executive applicants have rated the interview process at Intercom with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Account Executive roles take an average of 35 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Intercom overall takes an average of 23 days.
      • Common stages of the interview process at Intercom as a Account Executive according to 2 Glassdoor interviews include:

        Phone interview:  22%

        One on one interview:  22%

        Skills test:  11%

        Personality test:  11%

        Group panel interview:  11%

        Presentation:  11%

        Background check:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Product Engineer(32) ;
        2. Account Executive(19) ;
        3. Sales(13) ;
        4. Customer Support Specialist(9) ;
        5. Manager(9) ;
        6. Marketing(9) ;
        7. Executive Assistant(8) ;
        8. Sales Development Representative (SDR)(8) ;
        9. Customer Support Engineer(7) ;
        10. Engineering Manager(7) ;
        11. Product Designer(7) ;
        12. Product Manager(7) ;
        13. Senior Software Engineer(7) ;
        14. Customer Success Manager(6) ;
        15. Technical Support Engineer(6) .


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      Jobs at Intercom

      10 jobs in United States
      Account Executive, MidMarket
      Chicago, IL
      ·
      $204K - $243K /yr
      (Employer provided)
      View job
      Account Executive, Commercial
      Chicago, IL
      ·
      $133K - $172K /yr
      (Employer provided)
      View job
      Account Executive, MidMarket
      San Francisco, CA
      ·
      $226K - $270K /yr
      (Employer provided)
      View job
      Account Executive, Commercial
      San Francisco, CA
      ·
      $148K - $190K /yr
      (Employer provided)
      View job
      Account Executive, MidMarket (LATAM)
      San Francisco, CA
      ·
      $226K - $270K /yr
      (Employer provided)
      View job
      View all Account Executive Jobs