I had a terrible interview experience with Intercom. My background matched the CSM role. My first interview was in October 2024. I went through four rounds after this including a presentation, a skills assessment, and a three-hour roundtable scheduled the day before Thanksgiving. Afterwards, I didn't hear anything. I followed up a week later - no response. I waited another five days and followed up again. HR rep finally responded and said they were not moving forward. She offered a feedback call. I said to call me any day that week, whenever she had a minute. Never got a call. What a waste of my time, especially to not even receive a shred of feedback.