Is it hard to get hired as a Customer Care Representative at JCPenney?

Customer Care Representative applicants have rated the interview process at JCPenney with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.

Where can I find JCPenney interview experiences by job title?

Sales Associate (2096) ; Sales Associate/Cashier (491) ; Cashier (476) ; Retail Sales Associate (374) ; Customer Service Associate (253) ; Customer Service Representative (221) ; Customer Service Specialist (165) ; Associate (119) ; Hair Stylist (116) ; Supervisor (104) ; Department Supervisor (103) ; Operations Associate (100) ; Manager (98) ; General Manager (88) ; Beauty Advisor (79)

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JCPenney

JCPenney Customer Care Representative interview questions

based on 2 ratings - Updated Apr 15, 2019

Very easy interview difficulty

Very positive interview experience

How others got an interview

50%
In Person
In Person
50%
Applied online
Applied online

Interview search

2 interviews

Customer Care Representative Interview

Apr 15, 2019

Anonymous employee

Accepted offer

Positive experience

Application

I applied in-person. I interviewed at JCPenney (Columbus, OH) in Sep 2017

Interview

The interview was and easy process you go through two different interviews first they will male sure you have your online profile together then you will speak to the first hiring manager then the next once you past the first

Interview questions [1]

Question 1

About previous jobs

1 Answer

Customer Care Representative Interview

Jul 20, 2017

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at JCPenney (Milwaukee, WI) in Jul 2017

Interview

Group interview. Very calm and very short process. But very pleasant environment. Is based off personality and how you deal with people . Overall it was a pretty smooth and great experience

Interview questions [1]

Question 1

Why do I find myself fit for this company

Answer question

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JCPenney interviews FAQs

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JCPenney

JCPenney Customer Care Representative interview questions

Very easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Care Representative Interview

Customer Care Representative Interview

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