Customer Care Representative applicants have rated the interview process at JCPenney with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at JCPenney as a Customer Care Representative according to 2 Glassdoor interviews include:
Presentation: 22%
IQ intelligence test: 22%
Drug test: 22%
Skills test: 11%
One on one interview: 11%
Group panel interview: 11%
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I applied online. I interviewed at JCPenney (Milwaukee, WI) in Jul 2017
Interview
Group interview. Very calm and very short process. But very pleasant environment. Is based off personality and how you deal with people . Overall it was a pretty smooth and great experience
I applied in-person. I interviewed at JCPenney (Columbus, OH) in Sep 2017
Interview
The interview was and easy process you go through two different interviews first they will male sure you have your online profile together then you will speak to the first hiring manager then the next once you past the first