I applied in-person. The process took 4 days. I interviewed at LensCrafters (New York, NY) in Apr 2012
Interview
I was called in by a recruiter who was a manager for another store. I interviewed with my potential manager and was then sent to be interviewed by the district manager. I was extended an offer on the spot and accepted. They ask a lot of customer service questions and will do one or two role plays around selling and customer service.
Interview questions [1]
Question 1
They asked typical questions like, Why lencrafters? Do you know what lenscrafters is? How would you handle a rude customer? etc etc etc
I applied through a recruiter. The process took 2 weeks. I interviewed at LensCrafters (Jacksonville, FL) in Jan 2018
Interview
I had 2 interviews. 1 in person and 1 over the phone. I was asked basic questions and about my previous experience. After my 2nd interview, I had to wait about 1 week to hear if I got the job.
I applied online. The process took 1 week. I interviewed at LensCrafters (New York, NY)
Interview
I met with the district manager. We had a 45 minute interview where she asked specific industry and retail management questions. About two days later the district manager gave me a call and said their was a location in lower manhattan she thought I'd be a good fit for, and I interviewed with that Store manager. I was hired about 2-3 days later.
Interview questions [1]
Question 1
Describe a time when you had to handle and unruly customer
I applied through an employee referral. The process took 1 day. I interviewed at LensCrafters in Dec 2016
Interview
I spoke with a manager of another store who left the company a few months later. I was then placed in "real world" situations where I had to solve customer/employee issues.
Interview questions [1]
Question 1
How would you handle an employee situation where the employee is constantly late and is ignoring your coaching?
Sales Supervisor applicants have rated the interview process at LensCrafters with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Supervisor roles take an average of 5 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at LensCrafters overall takes an average of 15 days.
Common stages of the interview process at LensCrafters as a Sales Supervisor according to 9 Glassdoor interviews include:
One on one interview: 32%
Drug test: 23%
Background check: 18%
Phone interview: 9%
Presentation: 5%
Personality test: 5%
Skills test: 5%
IQ intelligence test: 5%
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