Is LensCrafters a good company to work for?

LensCrafters has an overall rating of 3.2 out of 5, based on over 2,675 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 39% of employees would recommend working at LensCrafters to a friend and 42% have a positive outlook for the business. The best reviews about LensCrafters have been left by employees working as Sales , Technician and Optometric Technician .

Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LensCrafters?

39% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (126) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (68) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 71 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 142 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 61 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews)); "Commission is low and only eligible when goal is met" ((in 59 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

What are the top reviewed LensCrafters locations?

New York , Chicago , Atlanta , Los Angeles , Austin , Houston , San Diego , Columbus , Orlando , Denver , Phoenix , San Antonio , San Francisco , Dallas , Cincinnati , San Jose , Saint Louis , Milwaukee , Indianapolis , Tampa , Boston , Athens , Richmond , Madison , Raleigh , Irvine , Sacramento , Minneapolis , Santa Clara , Virginia Beach

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

39% would recommend to a friend

(2,640 total reviews)

Alfonso Cerullo

38% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 20, 2026

No overtime and medical insurance, but shifting KPIs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No OT, have medical insurance

Cons

Too many KPI, alter every months

4.0

Jul 18, 2026

Collaborative team with limited growth opportunities

Technical team lead

Recommend

CEO approval

Business Outlook

Pros

Collaborative Team Friendly doctors Professional standards Comprehensive training

Cons

No growth plan Repetitive daily routine

4.0

Jul 14, 2026

Great pay but intense focus on numbers

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

Viewing 1 - 3 of 2,640 Reviews

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Jobs at LensCrafters

Altamonte Springs, FL

View job

Eyecare Sales Associate