I applied online. The process took 4 weeks. I interviewed at LensCrafters (Sacramento, CA) in Feb 2011
Interview
I applied online and went to the store personality to give them my application. I was given an interview that day. The General manager emphasized that Lens crafters is a high pressure commission based company. He asked me questions about how I would work to meet sales goal etc.. He asked me to take a personality test at home online. I took the test that night and waited a week w/o any response. I called into the store to see if the GM had received my results. He told me he hadn’t checked but would get back to me soon. Another four days went by before he called for a second interview. I waited an hour while he interviewed two other people. He had accidentally double scheduled interviews. When I got into his office he still hadn’t checked my test results! He called in to see if I passed right in front of me! I then went through another “interview” he didn’t ask me any more questions about the position, just small talked then asked me take a drug test. I started work a few days later. This company is horrible to work for. The staff is focused on $ not customer relationship. I believe its more important to make a lasting relationship that will lead to higher sales over time than one large sale, where the customer experiences severe buyers remorse. I’ve never had any problems meeting sales goals and I can easily sell almost any product, but never would I pressure someone into a purchase they truly didn’t want to make. Lens crafters has terrible customer reviews for a reason!
Interview questions [2]
Question 1
How do you respond to pressure for not meeting a sales goal?
The interview was professional, straightforward, and well organized. The optician role was clearly explained, expectations were transparent, and the conversation felt respectful and efficient. Overall good experience and would recommend others for role
Video interview with a woman that did not turn on her camera. The woman was a store manager but this was her first time working in the optical business. She was so green, I should have been interviewing her. They have such high turn over I was really shocked to see that someone with no experience was managing in a location and without any formal training or license
Simple and easy, very straightforward. I did not have to wait long and the person interviewing me was very professional. The store was clean and the other employees were friendly.
Interview questions [1]
Question 1
Name a time you had to explain something difficult.
Optician applicants have rated the interview process at LensCrafters with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Optician roles take an average of 13 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at LensCrafters overall takes an average of 15 days.
Common stages of the interview process at LensCrafters as a Optician according to 16 Glassdoor interviews include:
One on one interview: 31%
Background check: 19%
Drug test: 16%
Skills test: 9%
Personality test: 6%
Presentation: 6%
Group panel interview: 6%
IQ intelligence test: 6%
Here are the most commonly searched roles for interview reports -