McGraw Hill Customer Service Representative interview questions

Explanation of job duties and training. Questions about prior experience and skills. Basic computer skills assessment and writing sample. Asked questions to interviewer. Conversed about different aspects of customer service and metrics.

It was pretty quick -- I applied online and was called pretty soon after. First, I spoke to HR, and then came in for an in-person meeting. I met with my soon to be manager, as well as another team member, who asked me questions about my experience and career trajectory. After the interview, I had an official offer the following week.