Medallia Customer Solution Analyst interview questions

Applied through campus recruitment. The first round interview was scheduled within 2 weeks, and in general, the process so far has been excellent. The person was nice, helpful, and honest about his/her experience at Medallia. My interview was mostly about my professional / personal experiences that I listed in my resume, and not that many brainteasers. I hope to get through the "challenge" part and ultimately earn the offer.

I met Medallia at a career fair through my university. I got the email address of one of the recruiters and used that to pass along my resume. I heard back within a week to set up an on-campus, in-person interview. The first interview lasted a little more than an hour and had a mix of behavioral questions, market sizing questions, and brainteasers. I mostly talked about my experiences at my previous internships. Brainteasers caught me a bit off guard, but they weren’t too difficult. The interviewer was very down-to-earth as well and made me feel relaxed enough to answer confidently. The second “interview” was a spec challenge where I was given 24 hours to summarize the functionality of a drop-down menu on a web page as well as a data challenge where I was given a jumble of data that I had to manipulate in Excel to create a hypothesis. The spec challenge is a test of your writing skills to see if you can describe product features to engineers in a way that they could understand and program the features’ functionality. The data challenge was a test of your Excel abilities. If you don’t have a general understanding of Excel or don’t know how to use these functions in the data challenge, you will struggle: sumif, averageif, vlookup, iferror, and if functions in general. I was very familiar with Excel by this point and completed the challenge in a few hours (whereas I’ve heard the average is around 9). I sent in the challenge but heard no word back for about 1.5 weeks. I became nervous and contacted Medallia and they said they had not received it. I resent the challenge and again did not hear back for 1.5 weeks. I again became nervous and contacted the recruiters and they finally let me know that I performed well on the challenge and would be scheduled for my next interview. The final interview was 3 back-to-back hour-long interviews. These were mostly behavioral “get-to-know-you” questions with a technical question inserted at the end. All of my interviewers were kind though some were more interested in discussing my experience only while others were also interested in my hobbies. Though the process took a while with my waiting, I had a positive experience. I received a job offer the next week and accepted the day after.