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      Merlin Entertainments

      Engaged Employer

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      Related searches: Merlin Entertainments reviews | Merlin Entertainments jobs | Merlin Entertainments salaries | Merlin Entertainments benefits
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      Admissions Host Interview

      Jul 9, 2017
      Anonymous Interview Candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Merlin Entertainments (London, England) in Dec 2016

      Interview

      -Invited to group interview which included a 2 minute presentation of an object representing 'you' and various group team-building exercises including a role-play. -I was then invited for 'on the job experience' and a 1-2-1 interview. This involved spending 20 minutes or so at Admissions with the staff and a 20 minute interview with the hiring manager. Everything felt promising and they said they would call me back the following Tuesday with feedback (interview was on the Friday before). I received no feedback whatsoever. I didn't even receive a short email notifying that I had been unsuccessful. Considering the fact I made the effort to go to 2 interviews just for a little 16 hour part-time job, embarrassed myself in group activities and jumped through their americanised recruitment hoops, the least I deserved was a phone call or an email to let me know that I had not been selected. I even called them twice( once a week after I should have heard and the following week) and both times the recruitment manager was away from the office so whoever answered the phone said they would 'get onto HR' to find out what was going on or 'pass the message on' to the person responsible. This obviously never happened. I found this lack of communication disheartening during my job hunting and I was thoroughly disappointed with Merlin after this experience. -The only good thing about this recruitment procedure was I got to go around the aquarium for free. Good thing too because I'll be boycotting everything Merlin from now on.

      Interview questions [1]

      Question 1

      Describe a time when you gave excellent customer service? All your classic customer service questions: what is good customer service to you? What are your strengths and weaknesses? What role do you play in a team? Etc.
      1 Answer

      Other Admissions Host Interview Reviews for Merlin Entertainments

      Admissions Host Interview

      Mar 23, 2026
      Anonymous Interview Candidate
      London, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Merlin Entertainments (London, England) in Mar 2026

      Interview

      A group interview revolving around team-building exercises and scenario-based questioning. When working and presenting things as a group, it can be difficult to make a strong impression when everyone only has a line or 2 to say so that everyone gets to speak.

      Interview questions [1]

      Question 1

      They gave a list of scenarios that might arise and asked us to put them in order of priority.
      Answer question

      Admissions Host Interview

      Feb 10, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Merlin Entertainments

      Interview

      Virtual interview about customer service with immediate feedback when I completed the interview process. Really kind staff and lovely people. Ask about leadership and customer service a lot, about real experiences as well.

      Interview questions [1]

      Question 1

      Example of leadership. Example of customer service.
      Answer question

      Admissions Host Interview

      Jul 7, 2021
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Merlin Entertainments (London, England) in Jul 2021

      Interview

      First I applied and got invited to a recruitment day which took place on Zoom. If you are successful at this stage you will be invited to an in person, one-to-one interview.

      Interview questions [1]

      Question 1

      What object best describes me?
      1 Answer

      Merlin Entertainments interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Guest Experience Host(44) ;
        2. Host(33) ;
        3. Ride Operator(31) ;
        4. Manager(23) ;
        5. Ride Host(20) ;
        6. Actor(16) ;
        7. Retail Assistant(15) ;
        8. Actor/Performer(14) ;
        9. Duty Manager(14) ;
        10. Guest Experience(14) ;
        11. Admissions Host(12) ;
        12. Assistant Manager(12) ;
        13. Food and Beverage(12) ;
        14. Food and Beverage Assistant(12) ;
        15. Rides and Attractions Host(12) .


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      Jobs at Merlin Entertainments

      4 jobs in United States
      ADMISSIONS GUEST EXPERIENCE HOST
      Nashville, TN
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      SEASONAL GUEST EXPERIENCE HOST- ADMISSIONS (END DATE 10/4/2026)
      New York, NY
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      COMMERCIAL MANAGER
      Grapevine, TX
      ·
      $53K - $96K /yr
      (Glassdoor est.)
      View job
      COMMERCIAL MANAGER LEGOLAND DISCOVERY CENTER
      Grapevine, TX
      ·
      $60K - $60K /yr
      (Employer provided)
      View job
      View all Admissions Host Jobs