Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Miles IT

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Miles IT reviews | Miles IT jobs | Miles IT salaries | Miles IT benefits
      Miles IT interviewsMiles IT Technical Support Technician interviewsMiles IT interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Technical Support Technician Interview

      Jul 14, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Miles IT in Jun 2023

      Interview

      I was asked via email by a recruiter to take an one way video interview with the CEO who asked 10 different questions. Some of which had nothing to do with the position. I then received an email from a different recruiter that said the answers would be reviewed and a follow up would be given in a week. 2.5 weeks passed and I received another email from an entirely different recruiter that I was not selected for a position.

      Interview questions [1]

      Question 1

      The video interview from the CEO consisted of the following questions: Tell me about yourself, tell me about your high school and college years? Did you like these years? Work Experience? Tell me about the significant events and what shaped you. Did you like the positions you have held? How would you set up an Active Directory environment for a small business with 50 user across three locations? Talk through networking subject... from a workstation to the Internet and back Provide a deep technical explanation about email. How would you troubleshoot an intermittent network slowness issue in a customer’s location with 50 users? Explaining virtualization and its impact. Share with me the MOST TECHNICALLY COMPLICATED situation you were ever faced with. Step me through each step of your troubleshooting from start to finish. Our work falls into three main categories: Support, Projects, and Consulting. Which of these areas interests you most and why? And what makes you a good fit for this particular type of work? How happy are you? (rank 1 to 10 and explain why)
      1 Answer
      21
      avatar
      Miles IT response
      2y
      Thank you for taking the time to write this review. I am sorry that your experience was not positive and I appreciate your feedback. We are always looking to continuously improve our candidate experience. Our IT Support interview questions are a combination of "getting to know you" type questions, however all of the technical questions asked are directly relevant to the duties performed in our IT Support role. Our IT division is our largest and applications for those roles are a very high volume, our Talent Scouts work as a team and support each other during those busy times, I'm sorry if multiple contacts was confusing for you, that was not our intention. If you would like to discuss your experience further you can reach out to us at careers@milesit.com.