The process was very informative. The atmosphere was calm and collected. They responded well to all the questions asked. All in all it was a pretty good experience. I would recommend.
Customer Care Representative applicants have rated the interview process at Navient with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Navient as a Customer Care Representative according to 1 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Drug test: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
