How long does it take to get hired as a Customer Service Representative Specialist at Navient?

Candidates applying for Customer Service Representative Specialist roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Navient overall takes an average of 12 days.

Where can I find Navient interview experiences by job title?

Customer Service Representative (122) ; Customer Service Representative (CSR) (28) ; Collector (23) ; Collections Specialist (21) ; Customer Care Specialist (17) ; Customer Resolution Specialist (13) ; Loan Servicing Specialist (13) ; Supervisor (13) ; Covid-19 Contact Tracer (11) ; Debt Collector (11) ; Collector I (10) ; Manager (10) ; Bilingual Customer Service Representative (9) ; Call Center Representative (9) ; Team Lead (9)

Navient Customer Service Representative Specialist Interview Questions

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Navient

Engaged Employer

Customer Service Representative Specialist Interview

Nov 29, 2018

Anonymous employee

Fishers, IN

Accepted offer

Neutral experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at Navient (Fishers, IN) in Jun 2014

Interview

-Simple interview -Go in and talk about your experience, they are looking for customer facing experience and some basic computer competency -Need to pass background check and drug test -Cannot have any outstanding loans serviced by Navient

Interview questions [1]

Question 1

-Tell me about a time when a customer was angry with your company. How did you deal with it?

Answer question

Jobs at Navient

1 jobs in United States

Manager, Student Loan Origination Operations

Washington, DC

View job

Navient interviews FAQs

Candidates applying for Customer Service Representative Specialist roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Navient overall takes an average of 12 days.
Common stages of the interview process at Navient as a Customer Service Representative Specialist according to 1 Glassdoor interviews include:
IQ intelligence test: 25%
Drug test: 25%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Customer Service Representative(122) ;
Customer Service Representative (CSR)(28) ;
Collector(23) ;
Collections Specialist(21) ;
Customer Care Specialist(17) ;
Customer Resolution Specialist(13) ;
Loan Servicing Specialist(13) ;
Supervisor(13) ;
Covid-19 Contact Tracer(11) ;
Debt Collector(11) ;
Collector I(10) ;
Manager(10) ;
Bilingual Customer Service Representative(9) ;
Call Center Representative(9) ;
Team Lead(9) .

Related searches: Navient reviews | Navient jobs | Navient salaries | Navient benefits

Navient interviews Navient Customer Service Representative Specialist interviews Navient interview

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